FAQ

How does your free shipping work?

Orders shipping to the Continental United States qualify for free ground shipping. Please select "Free Ground Shipping" at Checkout.

 

How long does it take for an order to ship?

Most non-printed items are shipped within 3 business days. For customized orders, production begins after the customer approve the proof. Production time are usually listed on the product page. For urgent orders, please email us at sales@joydisplays.com or call us (626) 788-0538.

 

What types of graphic file do you accept?

Illustrator, Photoshop, PDF, and JPG files are preferred.

 

What graphic resolution should I use for when submitting my graphics?

It should be full size at 150 dpi, or half size at 300 dpi.

 

What color mode should I use when creating my graphics?

Please use CMYK mode when creating your graphics.

  

Have more questions? Please contact us:

Call (626) 788-0538 Or Email sale@joydisplays.com